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Frequent topics
I do not know which is my username and / or password
- The photos can be downloaded only those who have purchased the digital file photograph, during the tour or online.
- If you acquired your photos, you should have received either a paper certificate and an e-mail to access the data.
- If you did not acquire their photos on the tour, you can buy them on the website.
The user and / or password is incorrect
We suggest you check the following:
- Check not to confuse any character.
- Make sure that is not more than six weeks from your purchase and your digital file expires after this period.
-Wait at least 24 to 72 hours after purchase to ensure that your photo has already been loaded on our server.
- If the problem persists, contact technical support
contacto@foto-life.com.mx
My photos do not appear
This may be due to:
- Photos sometimes take some time to load on the server; wait up to 72 hours to find them. If you do not appear, please email.
- Also, photos of more than 6 weeks old are deleted.
FAQ's
Addressed to...
Bosque Mariposario
Globopuerto Tequisquiapan
Bicentenario
Freixenet
Papalote
Feria de Chapultepec
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